Dental Support

Mandatory steps before install the IOS - how to prepare the computer

Filippo Maestri

Modified on: Fri, 15 Oct, 2021 at 5:43 PM

STEP NECESSARY IN ORDER TO INSTALL THE IOS CORRECTLY

Wait before connect the scanner to the computer !!!
Check the windows update and install all the pending updates + the optional updates
1. The optional updates are the drivers of the computer, for this reason, are very important and are mandatory to install ( check the video in order to see how to do this operation)

Go on the official NVIDIA web site, and download the last drivers for the graphic card that you have on the computer NVIDIA
1. CLICK HERE TO OPEN THE DRIVERS website
2. https://www.nvidia.com/Download/index.aspx

Install the C++ package, download and install the x86 and the x64
1. X86 à DOWNLOAD link, CLICK HERE
2. X64 à DOWNLOAD link, CLICK HERE
3. Here is the link to the web page: https://support.microsoft.com/it-it/topic/download-delle-pi%C3%B9-recenti-versioni-di-visual-c-supportate-2647da03-1eea-4433-9aff-95f26a218cc0

Install also the C++ 2013 from this link à DOWNLOAD link CLICK here

Download and install this C++ package à CLICK HERE TO DOWNLOAD

Here is the link to the web page: https://drive.google.com/file/d/1c2nOL0WjoymWoQXEtFJ1MpCjweJaHQaA/view?usp=sharing

REBOOT THE COMPUTER

DOWNLOAD THE LATEST SOFTWARE VERSION FOR THE INTRAORAL SCANNER: CLICK HERE TO DOWNLOAD

Connect the license dongle and the scanner, turn on the scanner and open the dental manager

Define a JOB and start the acquisition process, wait 3/4 minutes in order to permit the computer to install the drivers correctly. IN CASE OF POP-UP message confirm and install all the things that windows will ask you to install.

FINISH

Filippo Maestri

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