FAQs for Clinic Accounts

How to bind a phone number or email account

Follow these steps 

Steps:

1. Click the on the top navigation bar. Then click  Change password in the drop-down list. This will navigate you to the Account information.

2. In the Phone Binding or Email Binding section, click Bind. Enter the phone number or email account in the pop-up dialog, and complete the verification.

3. Click Confirm to complete the binding.

NOTE

For binding third-party account, please refer to Sign In

How to change the bound phone number and email account?

Steps:

1. Click the on the top navigation bar. Then click Change password in the drop-down list. This will navigate you to the Account information.

2. In the Phone Binding or Email Binding section, click Change binding/Unbind. Enter the phone number or email account in the pop-up dialog, and complete the verification.

3. Click Confirm to complete the binding.

How to enable or disable message notifications

Steps:

1. Click the on the top navigation bar. Then click Notification in the drop-down list. This will navigate you to the Notification.

2. Do any of the following:

   1. Change work case setting.

   2. Turn notification of case, message, connection and member on or off.