FAQs for Clinic Accounts
How to bind a phone number or email account
Follow these steps
Steps:
Click the on the top navigation bar. Then click Change password in the drop-down list. This will navigate you to the Account information.
In the Phone Binding or Email Binding section, click Bind. Enter the phone number or email account in the pop-up dialog, and complete the verification.
Click Confirm to complete the binding.
NOTE
For binding third-party account, please refer to Sign In
How to change the bound phone number and email account?
Steps:
Click the on the top navigation bar. Then click Change password in the drop-down list. This will navigate you to the Account information.
In the Phone Binding or Email Binding section, click Change binding/Unbind. Enter the phone number or email account in the pop-up dialog, and complete the verification.
Click Confirm to complete the binding.
How to enable or disable message notifications
Steps:
Click the on the top navigation bar. Then click Notification in the drop-down list. This will navigate you to the Notification.
Do any of the following:
Change work case setting.
Turn notification of case, message, connection and member on or off.