Where can I find my equipment's serial number?

This is a guide to assist you on finding your device's serial number.

You can either look for the serial number inside the software after the device is connected or look for it on the device itself.

NOTE: The QR codes next to every device's serial number can be scanned and will give you fast access to your it. This can be useful in case you are opening a support ticket from your phone and need to copy the serial number and in case the label is damaged or the serial number is hard to read.

TABLE OF CONTENTS

• Where can I find the serial number inside the software?
  • Intraoral Scanners, Desktop Scanners and Face Scanners
  • Printers
• Where can I find the serial number on my device?
  • Intraoral Scanners
  • Desktop Scanners
  • Printers
  • Face Scanners

Where can I find the serial number inside the software?

• Intraoral Scanners, Desktop Scanners and Face Scanners

You can click the gear icon () in the top right corner, go to the "About" tab and it will show your device's serial number.

• Printers

Inside Accuware you can find the printer's serial number selecting the "Print" tab from the left side panel.

Where can I find the serial number on my device?

• Intraoral Scanners

You can find the serial number for the devices in either a label or written on the scanner's shell.

The serial number format for each device is:

• Aoralscan Elite Wired: ALWC-XXXXXXXXXX
• Aoralscan Elite Wireless: ALWW-XXXXXXXXXX
• Aoralscan 3: AOS3-XXXXXXXXXX
• Aoralscan L: AOSL-XXXXXXXXXX
• Aoralscan 3 Wireless: A3W-XXXXXXXXXX
• Aoralscan Lync: ASE-XXXXXXXXXX

• Desktop Scanners

You can find the serial number for the devices in the back of the scanner on the label.

The serial number format for each device is:

• DS-EX: AutoscanEX-XXXXXXXX
• DS-EX Pro B: AutoscanEPBX-XXXXXXXXXX
• DS-EX Pro W: AutoscanEPWX-XXXXXXXXXX
• DS-EX Pro S: AutoscanEPSX-XXXXXXXXXX
• DS-EX Pro C: AutoscanEPCX-XXXXXXXXXX
• DS-EX Pro H: AutoscanEPHX-XXXXXXXXXX

• Printers

You can find the serial number for the devices in the back of the printer on the label or inside the printer, on the Z-Axis assembly.

The serial number format for each device is:

• Accufab F1: AF11XXXXX-XXXXXXXXX
• Accufab CEL: CEL1XXXXX-XXXXXXXXX
• Accufab L4D: L4D1XXXXX-XXXXXXXXX
• Accufab L4K: L4K1XXXXX-XXXXXXXXX 
• Accufab D1s: D1S1XXXXX-XXXXXXXXX
• Accufab D1: 1X-XXXXXXXXXXX

• Face Scanners

You can find the serial number on a label in the back of the scanner.

The serial number format for each device is:

• Metismile: FCX-XXXXXXXXXX
• Metismile MR: JM-XXXXXXXXXX