This article summarizes the system and work environment requirements for Shining 3D products, including intraoral scanner, facial scanner, desktop scanner and printer.
Please note:
We do not recommend using the Acer phn16-73, as the Type-C port may disconnect from the device.
IntraoralScan software |
For Intraoral scanner, please click here check the details: IntraoralScan PC and Working Environment Requirements
Item | Requirements |
Operating System | Windows 10 Professional (64-bit) or later |
Memory (RAM) | Recommend: Dual Channel, Speed above 4800MT/s (Why we recommend this?) 32GB or above |
Display card (Nvidia discrete graphics card only) | NVIDIA GeForce RTX 3060 or higher DO-NOT-USE: RTX 3050, 4050, and RTX 5050 series For more information about RTX 50 series chips Click here |
CPU (Intel processor only) | Minimum: Intel® Core™ i7-11700H Recommend: Intel® Core™ i7-12700H or higher Compatible with Ultra 7 and 9 DO-NOT-USE: Intel® Core™ 7 240H 2.50GHz ( NOT compatible with 5060) |
Hard Drive | 256 GB SSD or above |
Available Space | Software installation location with a minimum available space of 8 GB Order storage location with a minimum available space of 20 GB |
Screen Resolution | 1920 x 1080 or higher |
I/O Ports | More than 2 Type-A USB 3.0 (or higher) ports Elite/EW: More than 1 Type-A USB 3.0 ports and 1 Type-C USB 3.0 port |
Power supply | AC input: 100-240V ～ 50/60Hz, 1.0A |
Environmental Requirements |
Work temperature: 10℃～40℃ |
System Requirements for Mac
| Item | Requirements |
| Processor | Minimum: M2 (8-Core CPU, 10-Core GPU) Recommended: M1 Pro (8-Core CPU, 14-Core GPU) M2 Pro (10-Core CPU, 16-Core GPU) M1 Max (10-Core CPU, 24 or 32-Core GPU) M4(10-Core CPU, 10-Core GPU) |
| RAM | 16GB or higher |
Hard driver | SSD Recommended: 1TB |
| Operation system | Mac OS: Ventura 13 or higher |
| Interface | At least one type C ports Elite/EW we recommend use Thunderbolt port (Elite click here?)(EW click here?) |
System Requirements for using MetiSmile |
Item | Requirements |
| Operating System | Windows 10 Professional (64-bit) or later |
Memory (RAM) | Minimum: 16 GB Recommend: 32GB or above (Why is RAM insufficient?)Dual Channel, Speed above 4800MT/s (Why we recommend this?) |
Display card (Nvidia discrete graphic card only) | NVIDIA GeForce RTX 3060 or higher （And not including RTX 3050, 4050 and 5050） AMD graphics cards is not supported If you have already purchased a computer with the RTX 50 series, click here. Click here |
| Display Resolution | 1920*1080,60Hz or higher |
CPU (Intel processor only) | Minimum: Intel® Core™ i7-11700F Recommend: Intel® Core™ i7-12700H |
Hard Disk Drive | 256 GB SSD or above |
Network | Internet connection is required. |
USB Ports | USB 3.0 |
Power supply AC | AC input: 100-240V~,1.5A 50-60Hz |
DS-EX, Pro,DS MIX & DentalScan software |
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| DS-EX，Pro Series | DS-MIX |
For DentalScan, please click here check the details: DentalScan_PC and Working Environment Requirements
Item | Requirements |
| Operating System | Windows 10 1809, Windows 11 |
| Memory (RAM) | 32GB or above |
· Note:For scanning impressions using EX Pro(H) or MIX scanners, A minimum of 32GB RAM is required. | |
| Display card (Nvidia discrete graphics card) | Nvidia GTX1060 (RAM 6GB) or above I NVIDIA Quadro not compatible. |
| Available Space | 1.Software installation location with a minimum available space of 2GB. 2. Order storge location with a minimum available space of 20GB. |
| CPU | Intel(R) Core(TM) i7-8700 or above (Intel processor only). |
| Network | Internet connection is required. |
| USB Ports | 1. Scanner needs one USB 3.0 port; 2. scanner dongle needs one USB port with no preference |
| Power supply | AC input: 100-240V~,1.5A 50-60Hz |
Item | Minimum Requirements |
Operating System | win7, win8 |
Memory (RAM) | 8G or above |
Display card | Nvidia GTX1060 (RAM 6GB) or above | NVIDIA Quadro not compatible |
CPU | Intel® Core™ i5 |
Available Space |
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Network | Internet connection is required. |
USB Ports |
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Power supply | AC input: 100-240V~,1.5A 50-60Hz |
Environment Requirement |
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AccuFab L4D，D1s & AccuWare software |
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| AccuFab L4D | AccuFab D1s |
Item | Minimum Requirements | Recommended |
Operating System | Windows 10, Windows 11 | Windows 10, Windows 11 |
Memory (RAM) | 8GB | 16GB or above |
Display card | NVIDIA GTX 750Ti | NVIDIA GTX 1050 Ti and above |
CPU | Intel Xeon Processor E3-1230 3.30(8M Cache, 3.20 Ghz) | Intel Core i5-8500 Processor (9M Cache, up to 4.10 Ghz) or above |
Power supply | AC input: 100-240V / 360W | |
Item | Requirments | Recommended |
Temperature | 20°C - 35°C | 23°C ± 2°C |
Humidity | 30% - 70% | 50% ± 10% |
Workspace | A neat, stable and level platform | |
Note: To ensure an optimal printing, do not exceed the recommended temperature and humidity range.