Overview
This document introduces some operational questions and matters needing attention when using the Shining Credits.
What are Shining Credits?
Shining Credits, abbreviated as "Credits", can be purchased from dealers or received as gifts through SHINING 3D promotions. These Credits can be used to purchase designated services or products. The Credits cannot be redeemed for cash.
The following are the terms and conditions for the use of Credits:
How to get Gift Cards?
- Device Registration(Except for Russia)——How to Bind Devices to the Cloud Platform
Gift Cards - Ceramix-Nano
- Scan a capsule to start printing and receive 3 credits.
(3 credits support printing with up to three crowns stacked) - Ceramix-Nano activation (binding) gives 50 credits to the corresponding Clinic/Lab on Dental Cloud Platform.
- Create New Clinic or Lab
Register a new organization to get 10 general points
Rules for the payment of credits
Quick Payment Priority Sorting
- expiration date——gift cards——remaining credits
（If the expiration dates of the two cards are the same, give priority to the one that deducts fewer points.）
- Classic design supports custom payment methods, such as credit card payments.
Do Credits expire?
Yes, Credits expire. Please use them before they expire. Once Credits expire, they are invalid and cannot be recovered or reissued. When using Credits for payment, the system will prioritize payment based on the expiration date.
Note：
- Credits from Value Cards purchased from local distributors or directly from the website are valid for 3 years.
- Credits from Gift Cards obtained through registration, device binding, or other promotional activities are valid for 1 month.
How to use Credits?
- Credits ownership: credits belong to the institution, not the individual.
- Credits regions: different business regions have their dedicated Credit accounts. Users can only view the remaining Credit balance of their respective regions.
- Credits consumption: cross-regional Credit redemption is not supported.
- Credits transfer and refund: once the value/gift card is successfully linked to an institution, it cannot be transferred or gifted. Once sold, the value/gift card is non-refundable, unless otherwise prohibited by law.
Caution
- Only with the authorization of the "Design" module can you view and utilize the Credits.
- If an individual account is associated with multiple institutions, the Credits earned will be automatically attributed to the institution that the individual belonged to at the time of earning them.