Known Issues of the scan software with Nvidia 50 series graphic cards

The previous software version was not compatible with the 50 series graphics cards, but a related official version 3.6.5.X has now been released. Please select the appropriate software version based on the device.

For reference:


Reference computer is not available: Please check this article———Computers with the 50 series GPUs that are not suitable after testing. 


Reference computer is available: Please check this article——— The 50 series GPUs have been tested and are suitable for use in computers.



Known Issues


Brand/Processors/GPU
Note
ASUS
On ASUS laptops with 50-series graphics cards, there is approximately a 30% chance that the camera fails to display images during scanning (observed on both ASUS laptops currently used in R&D). Please do not recommend ASUS laptops with 50-series graphics cards to customers.
5050-Series Graphics Cards

Not supported 5050-Series Graphics Cards at this time due to unresolved frequent software freezes.

Intel(R) Core(TM)7 240H 2.50GHz
Please make sure to avoid using Intel(R) Core(TM)7 240H 2.50GHz processors to prevent potential compatibility issues.




  • Supported devices include:


Device type
NoteDownload link
Aoralscan 3

50-Series Graphics Cards : Slight jitter may occur during scanning.


This version is only compatible with the following NVIDIA graphics cards: 5060,5070, 5070Ti, and 5080. It does not support any other NVIDIA graphics cards.(Series 30,40 ,5050)For previous series, please use our official releases.


Related version IntraoralScan : V3.6.5.5

Aoralscan 3 Wireless

Aoralscan 3 Wireless NEO

Aoralscan Elite
Aoralscan Elite Wireless
Aoralscan L (Lux) – Russian market only
Aoralscan Lync
Aoralscan Lync Pro



  • Supported Basic devices include:


Device type
NoteDownload link

Aoralscan L

50-Series Graphics Cards : Slight jitter may occur during scanning.


This version is only compatible with the following NVIDIA graphics cards: 5060,5070, 5070Ti, and 5080. It does not support any other NVIDIA graphics cards.(Series 30,40 )For previous series, please use our official releases.


Intraoral scan:V3.6.5.3beta


It is currently in the beta version and has not been officially released yet.

Aoralscan L basic

Aoralscan 3 basic




If you find any issues with these version or if you are unsure whether it can be used, please feel free to contact our support to help you.

 







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