FAQs for Lab Accounts

How to exit an institution?

Steps:

1. Click the on the top navigation bar. Then click Account settings in the drop-down list. This will navigate you to the Personal information.

2. Click Institution information. Then click on the Actions column.

3. A confirmation dialog will pop up for you to enter the reasons for exit and confirm.

4. Click Confirm.

Please note that:

• Exiting an institution does not require the approval of the administrator.

• After exiting, your account can reapply to join the same institution as a member.

• Once you have exited an institution, you will no longer have access to any information within that institution.

• Each institution must have at least one administrator. If there is only one administrator in the institution, that administrator cannot exit the institution.