Dental Support

Submit a ticket My Tickets
  • English
    • English
    • Chinese
    • French
    • German
    • Italian
    • Japanese
    • Russian
    • Spanish
Welcome
Login  Sign up
  1. Dental Support
  2. Solution home
  3. Aoralscan3
  4. FAQs

Black Scans in the Ortho Simulation Phase

Jericho Elomari
Modified on: Fri, 3 Feb, 2023 at 4:18 AM

Q: Why are the scans black when I open the OrthoSimulator?


A: The graphics driver should be updated




Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.

Related Articles

  • AoralScan-PC Recommendation for Optimal Performance
  • What are the requirements for tooth preparation?
  • How often do I need to calibrate the device?
  • Why is there noisy data from the buccal and lingual mucosa and tongue?
  • Why is the AI function not functioning?
  • What is necessary to do in the different acquisitions steps TUTORIAL for IMPLANTS / TUTORIAL for PRE-OP
  • Why does my bite align open?
  • How to take correctly a digital impression
  • Why am I keep getting "Login status has expired! Whether to re-login?"
  • Aoralscan 3 - How to apply for the license?
  • APAC Headquarters
  • SHINING 3D Tech. Co., Ltd.
  • Hangzhou, China
  • P: +86-571-82999050
  • No. 1398, Xiangbin Road, Wenyan, Xiaoshan, Hangzhou, Zhejiang, China, 311258
  • EMEA Region
  • SHINING 3D Technology GmbH.
  • Stuttgart, Germany
  • P: +49-711-28444089
  • Mo-Fr 9:00-17:00 (not on public holidays in Germany)
  • Breitwiesenstraße 28, 70565, Stuttgart, Germany
  • Americas Region
  • SHINING 3D Technology Inc.
  • San Leandro, United States
  • P: +1415-259-4787
  • 2450 Alvarado St #7, San Leandro, CA 94577
Email: sales@shining3d.com
Press / Media Information: marketing@shining3d.com
Article views count