Login to the Dental Cloud and click on Cases tab on the left to enter the Cases page. Make sure that the account you logged into contains either a lab admin role or a member role.
1.Filter option:
- Fill in the name of the doctor, hospital or the account number to search for specific cases.
- Select the treatment type (Restoration, Implant, Orthodontics) to display corresponding cases.
- Select the date range to display multiple case.
- Check Fail to convert option to display cases which has a failed data conversion.
2.Categories:
- The cases are filtered into different case categories.
- All - Shows all your cases.
- Pending - Cases will appear in when you received an order and are awaiting your acceptance.
- Temporary storage - Cases will appear in here when you uploaded an order to your cloud.
- Design included - Cased will appear in here when you upload a design to the order.
- Shipping info included - Cases with shipping information
- Messages included - Cases with messages recorded
- Canceled - Cases will appear in here when you withdraw an order (Clinic)
3.Options for received cases of lab admin role
- Data assessment - Assessment report, Download, Message, Details,
- Accept order
- Upload design
- Ship
4.Options for received cases of lab member role
- Download
- Message
- Details
- Accept order
- Upload design
- Ship