Dental Support

Community Submit a ticket My tickets
  • English
    • English
    • Chinese
    • French
    • German
    • Italian
    • Japanese
    • Korean
    • Portuguese (BR)
    • Russian
    • Spanish
Welcome
Login  Sign up
How can we help you today?
Knowledge Base

Knowledge Base

Tutorials, FAQs,Troubleshoting and more. Get all the information you need about your product.

Download Center

Download Center

Download the latest software and other resources for your product.

Submit a ticket icon

Submit a ticket

We care for you: Our team of experienced professionals is looking forward to helping your 3D scanning projects reach next level.

My tickets

See all the tickets you have submitted.

Recent articles

  • Manuals and Documents

    The Quick Guide-The Lasted Version(WIN&MAC) Quick Strat Guide Langu...

  • Manuals and Documents

    The Quick Guide-The Lasted Version(WIN&MAC) Quick Strat Guide Lang...

  • Can Not Access / Sync Cloud - IT Allowlist

    Issue description The Shining3D Dental Cloud website or software may fai...

  • IntraoralScan PC and Working Environment Requirements

    This page describes the minimum and recommended PC configurations and workin...

  • User Documentation

    The Latest Version of The Documents Name Version Language Version Downl...

  • Post Processing(Standard Mode)

Knowledge Base

  • Warranty Policy and Support Procedures

  • Shining Flow

  • Dental Software

  • Shining3D Dental Cloud

  • MetiSmile/MetiSmile-MR

  • Aoralscan Elite

  • Aoralscan Elite wireless

  • Aoralscan Elf

  • Aoralscan 3 Wireless

  • Aoralscan3

  • Aoralscan2

  • Carts and Stations

  • DS-EX Series

  • DS-MIX

  • AccuFab-Aris

  • Ceramix-Nano

  • AccuFab-F1

  • AccuFab-CEL

  • AccuFab-L4D/L4K

  • AccuFab-D1s

  • AccuFab-D1

  • 3D Printing Materials

  • Post Processing Devices

Can't find what you're looking for?

Let us help you right now!

Submit a ticket
  • APAC Headquarters
  • SHINING 3D Tech. Co., Ltd.
  • Hangzhou, China
  • P: +86-571-82999050
  • No. 1398, Xiangbin Road, Wenyan, Xiaoshan, Hangzhou, Zhejiang, China, 311258
  • EMEA Region
  • SHINING 3D Technology GmbH.
  • Stuttgart, Germany
  • P: +49-711-28444089
  • Mo-Fr 9:00-17:00 (not on public holidays in Germany)
  • Breitwiesenstraße 28, 70565, Stuttgart, Germany
  • Americas Region
  • SHINING 3D Technology Inc.
  • San Leandro, United States
  • P: +1(888)597-5655
  • 2450 Alvarado St #7, San Leandro, CA 94577
Email: sales@shining3d.com
Press / Media Information: marketing@shining3d.com